Tuesday 28 September 2021
10:00 – 12:30 | 1st session – Lessons from the Covid acceleration!
It’s a well-known fact that COVID sped up developments in the e-Commerce market by at least 5 years.
This has two aspects: On one hand, the rapid acceptance of e-Commerce, with a corresponding increase in turnover, and on the other hand, the emergence of a series of challenges related to pathogens, deficiencies and problems that emerged, since the market, as it turned out, was not ready for such a big leap.
But what have we learned in the last 2 years? What has changed in consumer habits compared to the past? How has the market adapted? How are the ways of communication and marketing different?
What happened to Logistics and Transportation? Was it the weak link? Is “Last chance for the last mile” actually true, and if so, what moves are made towards this direction?
12:30 – 13:30 | 2nd session – The Leaders’ Opinion – Growth is a process!
One session that stands out at the e-Business World is Leaders’ Opinion.
In this session, renowned CEOs and general managers in the market, state their views and share their know-how and experiences.
At the same time, they specify the dynamics and future perspectives of an industry where “change” is the only constant!
Learn from market leaders about the strategies, tools, trends and “secrets” of growth and performance!
13:30 – 15:30 | 3rd session – The Backbone & the Ecosystem!
Simultaneously with the “abrupt” maturing of the market, there is now demand for companies that supply equipment and services, or offer specialized solutions in the field of Promotion, Logistics, Transport, Packaging, Payments, etc. resulting in the creation of a wider ecosystem that is the “backbone” of e-Commerce.
And obviously, since it was created in such a short time, it requires great care in the selection of partners.
But at what time and for what purpose should one go inhouse and when to turn to outsourcing? What solutions are provided? How much do they cost and how much do they make things easy for those who adopt them? This is the “all about e-commerce”, section of the Conference!
Round Table: Careers and Recruiting
Given that staffing with specialized partners is one of the most important problems in the field, this session will conclude with a round table about recruiting.
How can you find executives? With what level of education and experience? What are the fees? Which is better: work at office, WFH, or a hybrid solution?
15:30 – 16:30 | 4th session – Case Studies: e-Commerce Performance Stories!
Learn from the best in the market about the successful recipes and the strategy they followed, focusing on the word “Performance”, which basically encompasses the entire world of e-Commerce, from the simplest daily tasks to engagement, customer satisfaction and courier services.